مطلوب فني نظم حاسب آلي لدى شركة مايكرولاند المحدودة بالمدينة المنورة

الوصف

1) Field Services support Engineers’ primary responsibility is to provide support to an organization’s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.

2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries.

3) To support daily technical support activities for computers & all other end point devices

4) Update the support ticket with the progress

5) To set up and test desktop computer peripherals

6) To perform the system changes adhered to organizational policies

7) Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance

8) Maintain technical documentation in association with other functional departments

9) Technical Skills

a. Hardware and Networking: Hardware Knowledge on multiple vendor end point products to troubleshoot & isolating hardware issues

b. Ability to provide physical support for mounting of DC HW, basic connectivity establishment

c. Ability to Install remote tools like Putty to establish connectivity between two devices

d. Ability to replace allowed HW components (such as HDD, memory)

e. Ability to work with various assessment tools to identify the different hardware models available

f. Ability to test the compatibility of Image with the various hardware models available, where needed

g. Windows Operating System

h. Exchange and Mobility Clients

i. Printer management

j. Backup and Recovery

k. Audio, Video support

l. End Point Security

m. Vendor co-ordination

n. Asset management

o. Incident management

p. Patch management

q. MAC OS Support

r. Basic Linux knowledge is an added advantage

s. VIP User Support:

الواجبات والمهام الرئيسية

• Desktop Support, Laptop, OS installation, Printer, Basic Network and windows troubleshooting, Outlook configuration

المؤهلات

• البكالوريوس علوم الحاسب الآلي تربوي
• البكالوريوس هندسة الحاسب الآلي
• البكالوريوس تقنية هندسة الحاسب الآلي

المهارات

• معدات الكمبيوتر — مطلوبة، متوسط

اللغة

• العربية — مطلوبة، متقدم
• الانجليزية — مطلوبة، متقدم

تفاصيل الوظيفة

• المسمى بالإنجليزية: Computer Systems Technician
• المنطقة: المدينة المنورة
• نوع الدوام: دوام كامل، صباحي
• الجنس: ذكور و اناث
• عدد الشواغر: 1

المصدر: منصة جدارات — التقديم من صفحة الوظيفة في جدارات.